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Customers

How To Tell Your Customers “No” Nicely

September 3, 2014 // 7 Comments

It’s inevitable, one of these days you are going to have a customer request a quilting design that is above your skill level, won’t work for the quilt, or is just plain impossible. Handling those situations correctly is important. You don’t want to offend a potential customer or lose their [...]

Creating Your Own Customers

January 30, 2014 // 3 Comments

In order to bring you several different viewpoints on running a machine quilting business, I have teamed up with some great guest bloggers to help share their tips and experiences. This is a guest post courtesy of Gina Allen. One of my most valuable resources to help build my client list is the [...]

Making the Customer Happy

December 12, 2013 // 3 Comments

Picking quilting designs is hard enough when the quilt belongs to you. But it can be even harder to pick out designs for someone else’s quilt…..especially if they are your customer. You want to make them happy, but what if they don’t know what they want?  That’s where [...]

Dealing with an Unhappy Customer

December 4, 2013 // 6 Comments

I hope that it’s something that you never have to deal with…..an unhappy customer. There is nothing worse than pouring your heart into a quilt and having your customer not love it as much as you do! If this is something you are going through , nothing I say is going to make everything [...]

Building Your Customer Base

December 3, 2013 // 6 Comments

  Today, we are talking about marketing to potential customers. By this point, you have practiced your quilting, developed a plan and are now ready to bring in the customers. The big question is: How do you do that?? When I started quilting for customers, I wasn’t sure how to go about [...]

My Pricing Mistakes

December 2, 2013 // 2 Comments

Of all the posts on this blog, this is the one that I have been dreading just a bit. It’s not that I don’t want to talk about money. It’s just that I made so many mistakes in this area, and I still do. Hmmm….let’s see…what mistakes did I [...]

Finding Your Niche

December 2, 2013 // 0 Comments

  Today’s blog post is all about finding your niche. Every business needs to find it’s niche within it’s market, and your quilting business is no different. Finding your niche will not only help you define your business, it will help your business be as successful as [...]